Privacy Policy

1. Introduction

Welcome to TrueKey ("Website", "Company", "we", "our", or "us").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website and purchase digital products, including game activation keys and other digital goods.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

Information You Provide

• Name
• Email address
• Billing information
• Country or region
• Account credentials
• Customer support communications
• Any information voluntarily provided by you

Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Language preferences
• Time zone
• Pages visited
• Referral URLs
• Date and time of access
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process purchases
• Deliver digital products
• Verify payments
• Prevent fraud and unauthorized transactions
• Provide customer support
• Manage your account
• Improve our services
• Analyze website usage
• Comply with legal obligations
• Send service-related communications

Where permitted by applicable law, we may also send promotional emails. You may unsubscribe at any time.

4. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following legal bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent

5. Payment Processing

Payments are securely processed by independent third-party payment providers.

We do not store complete credit card or debit card numbers on our servers.

Payment providers process payment information in accordance with their own privacy policies.

6. Digital Product Delivery

Purchased digital products are delivered electronically through your customer account, email, or other electronic methods.

Delivery records may be retained for security, fraud prevention, and customer support purposes.

7. Fraud Prevention

To protect our customers and business, we may use automated systems and third-party fraud detection services.

Transactions identified as potentially fraudulent may be delayed, manually reviewed, or canceled.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

• maintain user sessions;
• remember preferences;
• improve website functionality;
• analyze traffic;
• detect fraudulent activity;
• enhance security.

Most browsers allow you to control or disable cookies.

9. Information Sharing

We do not sell your personal information.

We may share information with:

• payment processors;
• cloud hosting providers;
• customer support providers;
• fraud prevention services;
• analytics providers;
• legal authorities where required by law;
• professional advisers when necessary.

Each third party receives only the information necessary to perform its services.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence.

By using the Website, you acknowledge that your information may be processed in jurisdictions with different data protection laws.

We take reasonable measures to protect personal information during such transfers.

11. Data Retention

We retain personal information only for as long as necessary to:

• provide our services;
• fulfill contractual obligations;
• comply with legal requirements;
• resolve disputes;
• prevent fraud;
• enforce our Terms of Service.

After this period, information is securely deleted or anonymized where reasonably possible.

12. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no Internet transmission or electronic storage method is completely secure.

13. Your Rights

Depending on your country or applicable law, you may have rights including:

• access to your personal information;
• correction of inaccurate data;
• deletion of personal data;
• restriction of processing;
• objection to processing;
• data portability;
• withdrawal of consent where processing is based on consent.

Requests may be submitted using the contact information provided below.

14. Children’s Privacy

Our Website is not directed to children under the age required by applicable law in their jurisdiction.

We do not knowingly collect personal information from children.

15. Third-Party Services

The Website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content.

Users should review the privacy policies of those third parties before providing personal information.

16. Changes to this Privacy Policy

We may modify this Privacy Policy at any time.

The updated version becomes effective immediately upon publication on the Website.

The "Last Updated" date will indicate the latest revision.

17. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Website: https://truekey.pages.dev/
Email: support@truekey.store
Company: Individual Entrepreneur SELIVANOV YAROSLAV YURIEVICH
Registered Address: 622005, RUSSIA, SVERDLOVSKAYA OBLAST, NIZHNIY TAGIL CITY, SOLNECHNAYA STREET, BUILDING 28, APARTMENT 3

18. Governing Law

This Privacy Policy shall be governed by the laws applicable to the Company, except where mandatory consumer protection or privacy laws of your country of residence provide otherwise.